Who We Are

Beezknees Media Limited is a media production and broadcast systems engineering company registered in Hong Kong and operating a computer integrated systems design practice. The studio is located at Rm 7B ONE CAPITAL PLACE, 18 LUARD RD, Wan Chai, Hong Kong (HK). In this policy the terms we, us and our refer to Beezknees Media Limited, and the term you refers to any person who visits this website, contacts the studio or engages its services.

The developer named on this policy is Beezknees Media. The studio is the organisation that determines why and how personal information is handled in connection with this website and the engineering services that accompany it. The person responsible for privacy matters can be reached at the contact details given at the end of this document.

Because the studio works across networks and control rooms, it understands how easily information can travel beyond the place it was created. That understanding shapes the way this policy is written and the way the studio operates. We aim to describe our practices in plain language, to state clearly what we do and do not do, and to make it straightforward for any person to ask a question or raise a concern about the handling of personal information.

Scope of This Policy

This policy covers the personal information that Beezknees Media Limited collects through this website, by email, by telephone, through written correspondence and during the delivery of professional engineering services. It applies to visitors, prospective clients, active clients, suppliers, contractors and any other person who interacts with the studio.

This policy does not cover the practices of organisations that Beezknees Media Limited does not control, including venues, broadcasters, hosting providers and other third parties that may operate their own privacy notices. Where a client engagement is governed by a separate written agreement, the privacy terms of that agreement apply alongside this policy, and the agreement prevails where the two differ.

The policy also applies to the technical records that the studio keeps while delivering an engagement, such as the configuration history of a system, the contact log for a project and the security records that help protect studio and client assets. These records exist to keep work traceable and safe, and they are handled under the same principles that govern every other category of information described here.

Information We Collect

We collect information that you provide directly and information that is generated automatically as you use this website. The categories we may collect include the following.

We do not seek to collect special categories of personal information such as health data, political opinions or religious beliefs. If you send such information to us voluntarily, we will handle it with care but we ask that you avoid including it unless it is genuinely necessary for the matter you are raising.

Where a client engagement requires the studio to work with footage, audio or documents that happen to contain personal information about third parties, that material is treated as client content and is processed under the instructions of the client. The studio does not extract personal information from such content for its own purposes, and it returns or removes the material according to the agreed project terms.

How Information Is Collected

The main route by which information reaches Beezknees Media Limited is the contact form on this website and the email that follows it. When you complete the form, your email application prepares a message that you choose to send, and the studio receives it as ordinary correspondence. We also collect information when you call the studio, when you reply to our emails, and when you exchange documents and drawings with us during a project.

A limited amount of technical information is gathered automatically by the web server that delivers these pages, such as the request time, the browser user agent and the page requested. This information is used to keep the site working and secure. We aim to keep automatic collection to the minimum needed for those purposes.

The studio does not operate hidden tracking scripts, and it does not embed third party audience measurement tools that follow you across unrelated websites. Where a small number of technical logs are kept, they are retained for a short period solely to diagnose faults, detect abuse and confirm that the site is available to the people who need it. These logs are not used to build an advertising profile of any kind.

Lawful Basis for Processing

Beezknees Media Limited processes personal information only where there is a proper reason to do so. Those reasons are the following.

Where consent is the basis for a particular activity, you may withdraw that consent at any time. Withdrawal does not affect processing that already took place lawfully before the withdrawal.

When the studio relies on legitimate interests, it conducts a careful balancing exercise to confirm that its need does not override your rights. Examples include protecting studio systems against intrusion, keeping accurate records of a project, and responding to a message that you have chosen to send. Where the balance tips toward your interests, the studio will either seek consent or refrain from the activity altogether.

How We Use Information

We use personal information to respond to enquiries, prepare proposals, deliver engineering services, maintain project records, issue invoices, provide support and improve the way the studio works. We also use it to keep our records accurate, to meet accounting and legal duties, and to protect the studio and its clients against fraud and misuse.

Where information is used to analyse how this website performs, it is used in an aggregated and statistical form that does not identify any individual. We do not use personal information to make automated decisions that produce legal effects, and we do not build detailed profiles of visitors for advertising purposes.

During an engagement, information is also used to schedule work, to coordinate with suppliers and venues, to keep drawings and commissioning records accurate, and to prepare the documentation that a client needs to operate the finished system. Each of these uses is tied directly to the delivery of the service you have requested, and none of them involves the sale or rental of your information to any other party.

Cookies and Similar Technologies

This website is intentionally lightweight. It does not rely on advertising cookies and it does not install tracking pixels for third party marketing networks. Any cookies that are used exist to support basic functionality such as remembering a navigation choice or keeping a session stable while a form is being completed.

Your browser allows you to review, block and delete cookies. If you choose to block cookies, most of this website will continue to work normally, although a small number of convenience features may behave differently. We recommend keeping functional cookies enabled for the best experience.

The studio does not depend on cookies to identify you personally, and it does not use them to serve advertising. Where a short lived cookie supports the contact form or the navigation menu, that cookie is discarded once the visit ends. You may remove all cookies stored by this site through your browser settings at any time without affecting your ability to contact the studio by email or telephone.

Sharing and Disclosure

Beezknees Media Limited does not sell personal information. We share information only where it is necessary to deliver a service, to meet a legal duty or to protect legitimate interests. The situations in which sharing may occur include the following.

When information is shared, we share only what is needed and we require the recipient to protect it. We do not permit recipients to use the information for their own independent marketing.

Service Providers and Processors

Like most professional studios, Beezknees Media Limited relies on a small number of service providers. These may include the company that hosts this website, the provider of the studio email service, and the providers of accounting and document tools. Each provider acts on the instructions of the studio and is bound to handle information only for the agreed purpose.

We review our providers with care and we favour those that offer clear security commitments and transparent data handling terms. Where a provider processes information on our behalf, we keep a record of the role it plays and the safeguards that apply to the information it holds.

International Transfers

Beezknees Media Limited is based in Hong Kong and may work with clients and providers in other regions. As a result, personal information may be transferred to and stored in a country other than the one in which it was collected. When such a transfer occurs, we take steps to ensure that the information continues to receive an appropriate standard of protection.

Those steps may include contractual commitments between the studio and the recipient, a review of the legal environment in the destination country, and technical measures such as encryption in transit. If you would like more detail about the safeguards that apply to a particular transfer, you may contact the studio using the details at the end of this policy.

Data Retention

We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as the law requires. Enquiry correspondence that does not lead to an engagement is generally kept for a modest period so that we can follow up and keep a record of the conversation. Project records are kept for the life of the engagement and for a reasonable period afterwards, so that support and warranty obligations can be met.

Accounting and tax records are kept for the period required by applicable law. When information is no longer needed, it is deleted or anonymised in a secure manner. Where deletion is not immediately possible because information is held in backups, the information is isolated and left untouched until the backup cycle naturally replaces it.

How We Protect Information

The studio applies technical and organisational measures to protect personal information against loss, misuse and unauthorised access. These measures include access controls on studio systems, encrypted connections for this website, careful handling of project documents, and a practice of granting access only to the people who need it for their work.

No method of storage or transmission is perfectly secure, and we cannot promise absolute security. What we can promise is diligence. We review our practices, we correct weaknesses when we find them, and we maintain a procedure for responding to incidents. If a breach occurs that is likely to affect your rights, we will notify you and the relevant authorities as required by law.

Your Privacy Rights

Depending on where you live, you may hold a number of rights over the personal information that Beezknees Media Limited holds about you. These rights commonly include the following.

To exercise any of these rights, contact the studio using the details at the end of this policy. We will respond within the period required by applicable law and we may ask for proof of identity so that we do not disclose information to the wrong person. If you are not satisfied with our response, you may complain to the data protection authority that applies in your jurisdiction.

Privacy for Children

This website and the services of Beezknees Media Limited are intended for professional and business use. They are not directed at children, and the studio does not knowingly collect personal information from children. If you believe that a child has provided information to the studio, please contact us so that we can review the matter and remove the information where appropriate.

Where an engagement involves material that features minors, the studio follows the instructions of the responsible client and the requirements of applicable law, and it applies additional care to the handling and storage of any related records.

Marketing Communications

Beezknees Media Limited may occasionally send project updates, studio news or service information to people who have agreed to receive them. We do not send marketing messages to people who have not opted in, and every marketing message includes a simple way to stop receiving further messages.

Opting out of marketing does not prevent the studio from contacting you about a live project, an active contract or a matter that requires attention. Those communications are part of delivering the service and are handled separately from any mailing list.

Professional Confidentiality

Much of the work of Beezknees Media Limited involves sensitive technical and creative material. Studio designs, signal flow drawings, client schedules and unpublished media are treated as confidential by default. Access to such material is limited to the engineers and support staff who need it for the engagement, and it is stored in controlled locations rather than in open shared folders.

Where a client requires a formal confidentiality agreement, the studio is pleased to work under one. The obligations in such an agreement are honoured strictly and they continue after the engagement ends. The confidentiality practice described here is a baseline that applies even where no separate agreement has been signed.

Changes to This Policy

Beezknees Media Limited may update this policy from time to time to reflect changes in the way the studio works, in the services it offers or in the law that applies to it. When a change is made, the updated version is published on this page and the date at the top of the page is revised.

We encourage you to review this policy periodically. Where a change is significant and affects the way your information is used, we will take reasonable steps to bring it to your attention. Continued use of this website after an update indicates that you accept the revised policy.

How to Contact Us

Questions, requests and complaints about privacy may be addressed to Beezknees Media Limited at the studio address or by the contact points below.

We take privacy seriously and we will treat every enquiry with respect. Where a request requires us to verify your identity, we will tell you what is needed before we proceed. Thank you for taking the time to read this policy.